FAQ (Frequently Asked Questions)
Where will my laboratory tests be performed?
Vitality Express Labs partners with accredited and certified high complexity laboratories such as Quest. Your laboratory tests will be performed at one of these trusted facilities, ensuring accurate and reliable results.
Why are you cheaper than the lab or my doctor?
We have established partnerships with certified labs and negotiated competitive pricing for our customers. By operating directly and eliminating unnecessary overhead costs, we pass those savings on to you.
Do you accept insurance?
Vitality Express Labs operates on a direct-to-consumer payment model and does not accept insurance. We strive to provide affordable pricing for our lab tests, often at a fraction of the cost you might find elsewhere.
Where do I review my results?
Once your lab test is complete, you will receive an email notification with instructions on accessing your results. Results also can be shared via secure encrypted email.
Do I need a doctor order or see a doctor?
No, you do not need to see a physician to order a lab test through Vitality Express Labs. We have a network of healthcare professionals and we utilize the same laboratories that healthcare providers and hospitals use. These labs are CLIA certified and regulated by government agencies. Our service allows you to save time and money, while obtaining accurate lab results that you can share with your doctor or healthcare provider.
