FAQ (Frequently Asked Questions)

We are a trusted partner of multiple Japanese communities and Travel Agencies. Vitality understand the strict requirements for pre-travel between US & Japan and fill the documents in prescribed format at no additional cost.

We also fill at no additional cost the most recent specific Japanese certificate of Testing for COVID-19 required by the Japanese government for entry, including our physician’s signature and clinic imprint / stamp.

A custom result report with your identifying information verifying the testing methodology and the lab’s certifications, in addition to re-stating your test result.

The testing is provided by trained healthcare provider via non-invasive anterior nasal swab. Our testing techniques are completely different from the nasopharyngeal swab, which were administered in the beginning of pandemic.

Saliva testing is also optional and non invasive method for accurate identification of COVID virus.

Every report contains QR code and linked directly to individual results.

Yes, we provide fast and convenient COVID testing and can schedule same-day appointments through our ‘book appointment’ button. We have daily availability online and can be reached at 224-601-5001 for assistance with booking an appointment that works best for you.

We utilize minimally invasive nasal collection testing technology. Other collection methods may be available and can be discussed with clinical personal prior to collection.

Vitality Urgent Care and its affiliates accommodate patients of all ages.

We provide your results as a PDF file sent securely through an electronic portal upon the completion of our analysis

We ask that an appointment be made in advance to reduce wait times and ensure accurate availability. You may schedule a same-day appointment through our website or over the phone by calling 224-601-5001. We are able to accommodate most last-minute requests as well.

We do not accept insurance for Pre-Travel testing. We accept major debit and credit cards, as well as HSA and FSA cards. Below is our pricing list:

• 2 Hours RT-PCR Nucleic Acid Test: $150 (China, Japan and Worldwide)

Vitality guarantees results to be delivered within the time frame of the service booked (24 hours, 8 hours, or 2 hours). Feel free to call 224-601-5001 if you have not received results within the listed time frame.

Both our clinic and all our partner lab facilities are CLIA certified and use EUA tests following the FDA’s guidance. A CLIA certification is vital for a testing facility and is required for traveling to countries outside the US.